Capita – Pensions
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Jonathan MaskellHead of Chasing Team |
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Capita are prioritising vulnerable clients. We are currently unable to obtain updates for ongoing third party requests. We are receiving emailed responses, albeit slowly.
When i called the number on here it went through to Canada Life. May need to check this number. I have tried this number 02077991525 but they are currently not taking calls. Have to email general.enquiries@capita.co.uk.
Hi Leanne. Thanks for letting us know. We’re looking in to it.
HI Jonathan
Do you know if its Capita that services Civil Service Pension schemes. I have a client who has old letters from Capita hartshead, but they phone lines aren’t running.
Hi Abigail,
I have been in touch with MyCSP (Civil Service Pension) this week, so they may be able to help you? I am currently creating an entry for them now. Their email is contactcentre@mycsp.co.uk.
I hope this helps.
Thanks Jonathan
I have a letter of authority for a pension to send. The client has said it is a cigna/capita pension – where do i send this to?
Hi Henrietta,
I have found the following details on the Cigna website:
If you are a current or former employee of Cigna and require any information on the Cigna 2000 UK Pension Plan please contact us at UKPensionEnquires@Cigna.com.
I would suggested emailing them. I haven’t come across a Cigna plan for a couple of years. The last time was in 2018, when it was administered by Mercer (Glasgow).
I hope this helps.