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Reassure have recently acquired approximately 1 million of the older style L&G pensions. It is a mixture of Stakeholder plans (ending 01) and also Personal Pensions (beginning UP). For the time-being, I would strongly advise calling L&G if you are unsure whether a clients plan has transferred to Reassure or not, as it is difficult to tell simply by looking at the plan number. To help ease the transfer, Reassure have advised us that they will accept LOAs addressed to L&G, and L&G forms – for the next 3 months. It is also worth noting that the plan numbers will remain the same, as will the structure of the plans.

Jonathan Maskell

Jonathan Maskell

Head of Chasing Team



  1. […] when Reassure acquired over a million of the older L&G pensions? Well, unsurprisingly, this has led to quite […]

  2. Jonathan Maskell October 23, 2020 at 12:43 pm

    Reassure call waiting times are up to 30 minutes. Timescales are also currently quoted at 10 working days, with responses then being posted – 2nd class.

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