Mercer – Pensions / retirement plans
Mercer administer several different pension schemes, so it is always worth phoning ahead to make sure you get the most up to date contact details, for the particular scheme you are enquirying about.
I have been advised to use their online form to contact them. – Please submit your request online at www.contact.mercer.com/blue [contact.mercer.com].
I have today received the below auto-response, informing me that ifahelp@mercer.com is no longer in use:
Action required – The email inbox is not monitored.
This inbox is no longer monitored. Please submit your request online at http://www.contact.mercer.com/blue [contact.mercer.com].
I have this week received a a postal response from Mercer. They aren’t providing timescales, but this response shows that they are still working through requests.