Timescales cut from 4 weeks to 4 hours!
Scottish Widows Stakeholder Pensions department have put the trials and tribulations of lockdown well and truly behind them!
As many of you will know, Scottish Widows timescales were extended somewhat, during the pandemic over the last few months.
Whilst some departments are still experiencing delays of up to 10 working days, a special mention must go to the administration team that collates information on the Stakeholder Pensions.
We recently sent in an LOA for a clients Scottish Widows Stakeholder Plan, and within 4 hours we received full plan information!